Phoenix Palace Hotel Hanoi | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

27 Phu Doan Street, Hanoi, 10000

Close to the Lake of the Restored Sword

Great

8.3

8.9

/10

3.2

4.3

Loved by Phoenix Palace Hotel Hanoi guests

Delicious breakfast

Friendly staff

Spacious rooms

Comfortable beds

Excellent location

"Location easy to find. Near many food places and St Joseph Cathedral."

Corazon from Philippines

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"The location is very well, 600m walk to Hoan Kiem Lake."

Yanmei from Australia

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"The staff were helpful and everything we wanted to see was in easy walking distance."

Darcie

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Phoenix Palace Hotel Hanoi offers a 4-star experience with a central location in the Old Quarter, close to notable sites like St Joseph's Cathedral and Hoan Kiem Lake. This Hanoi hotel features air-conditioned rooms and onsite amenities that include a restaurant and travel services.

Rooms & Amenities

Rooms at Phoenix Palace Hotel Hanoi are designed with comfort in mind, featuring wooden flooring, flat-screen TVs, mini-bars, and complimentary tea and coffee-making facilities. Bathrooms are equipped with walk-in showers or bathtubs and include free toiletries. Family rooms are also available, accommodating different guest needs.

Dining Options

The hotel has an onsite restaurant where guests can enjoy meals throughout the day. For alternative dining options, several local restaurants are a short walk away, including Bami An Bread and Marilyn's Cafe, both within 0.5 km.

Services & Local Area

Phoenix Palace Hotel Hanoi provides travel services, assisting with daily tour arrangements and flight bookings. Landmarks such as the Ho Chi Minh Mausoleum, Vietnam Fine Arts Museum, and the Old City Gate are all located within a few kilometers, enhancing the exploration experience for guests.

Transportation & Activities

Public transportation options include bus stops within three minutes' walking distance, enabling easy access to various attractions. Nearby, the Water Puppet Theatre adds cultural entertainment for visitors seeking local experiences.

“This hotel, nestled in Hanoi's Old Quarter, impresses with a blend of traditional architecture and modern soundproofed rooms, creating a quiet respite from the bustling city. I appreciate the dedicated travel services available, from tour arrangements to flight assistance, easing the planning process. Its proximity to key attractions combined with the helpful staff makes it a smart choice.”

Sophia TurnerEditorial Director at Spahotels

Choose your room type

Phoenix Palace Hotel Hanoi offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room Balcony
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Family Room Balcony
2 persons
42 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

Phoenix Palace Hotel Hanoi offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Spa & Leisure

Leisure/ TV room
Spa & wellness centre

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

27 Phu Doan Street, Hanoi, 10000

Explore Hanoi

Explore the Local Scene

Hoa Lo Prison

6 minutes' walk

Historic prison known for its poignant exhibitions. Offers insights into Vietnam's colonial history with guided tours available.

Hoan Kiem Lake

6 minutes' walk

A scenic lake in the city center perfect for relaxation and evening strolls, vibrant with local culture and a beautiful view.

Temple of the Jade Mountain

6 minutes' walk

This iconic temple on an island in Hoan Kiem Lake offers serene beauty and a glimpse into Vietnam's spiritual heritage.

Vietnam Military History Museum

14 minutes' walk

Museum detailing Vietnam's military history with outdoor exhibits, including aircraft. Engaging for history enthusiasts.

Cycling Tours

10 minutes' ride

Guided cycling tours available nearby, allowing exploration of Hanoi's hidden gems and rich culture. Rentals can be arranged.

Biking along the Red River

20 minutes' ride

Relaxing bike rides along scenic river paths. Scenic views and fresh air create a tranquil escape from city life.

Spa Treatments

10 minutes' walk

Local spas offer a range of relaxation therapies. Perfect for unwinding after a day of exploring, with various treatments.

Local Market Visits

15 minutes' walk

Experience vibrant markets showcasing local crafts, food, and culture. Ideal for shopping and mingling with locals.

Madame Hien Restaurant

1 minute' walk

Offers exquisite Vietnamese cuisine in a charming setting. Recommended dishes include pho and fresh spring rolls.

Marilyn's Cafe

2 minutes' walk

A cozy spot with a diverse menu featuring Vietnamese and Western dishes, perfect for a casual meal or coffee.

Chusa Vietnamese Cuisine

3 minutes' walk

Serves authentic Vietnamese dishes with a homely ambiance and vegetarian options available. Great for family dining.

La Bomba Latina

2 minutes' walk

Offers lively Latin cuisine and a vibrant atmosphere. Excellent for tapas and cocktails, ideal for social gatherings.

Hanoi Night Market

6 minutes' walk

A bustling market with vendors selling local crafts, street food, and entertainment. Great atmosphere for evening outings.

Saint Joseph Cathedral

6 minutes' walk

An architectural gem hosting events and music performances. Popular for its Gothic design and serene surroundings.

Bia Hoi Junction

10 minutes' walk

Lively street with local beer bars, ideal for socializing with locals and tourists. Enjoy live music and vibrant atmosphere.

Thang Long Water Puppet Theater

20 minutes' drive

Unique cultural experience of traditional puppet shows on water, combining music and storytelling. Family-friendly entertainment.

Getting around

City Centre
Hanoi 6 min · 1700 ft
Airports
Noi Bai International (HAN) 39 min · 16.2 mi
Cat Bi International (HPH) 176 min · 72.5 mi
Train
Ha Noi Railway station 12 min · 3300 ft

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Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

At the hotel Phoenix Palace Hanoi guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Vietnamese

Number of rooms:

Former name

Hanoi Central Star Hotel

Reviews and Ratings

Reviews from guests about their experience.

Review score

Based on 264 verified reviews

7.7 /10

Very good

76 %

Recommend

Breakfast

7.5/10

Cleanliness

8.4/10

Comfort

8.4/10

Facilities

8.1/10

Free WiFi

7.8/10

Location

9.1/10

Paid Wi-Fi

5.0/10

Staff

9.0/10

Value for money

8.5/10

Pros

Great staff

Good location

Comfy beds

Cons

Small breakfast area

Run-down rooms

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FAQs

About Phoenix Palace Hotel Hanoi

What is the distance from the comfortable Phoenix Palace Hotel Hanoi to Hanoi city centre?

Hanoi city centre is reachable within a 10-minute walk from the comfortable Phoenix Palace Hotel Hanoi.

What popular attractions are closest to Phoenix Palace Hotel Hanoi?

Guests of Phoenix Palace Hotel Hanoi can visit Ly Thai To Park (merely a 6-minute walk from the accommodation), or the fresh water Hoan Kiem Lake placed 11 minutes' walk away.

Is airport shuttle provided by the comfortable Phoenix Palace Hotel Hanoi?

Bus shuttle is one of the services offered by the comfortable Phoenix Palace Hotel Hanoi. Please inform the hotel staff about your estimated arrival time.

Is there a parking at the hotel?

Guests of the hotel will be able to use public parking nearby available for VND 30000 per hour.

How much does a room at the hotel cost?

The price for a room in the hotel starts at $28.

What payment methods are available in the comfortable Phoenix Palace Hotel Hanoi?

At the comfortable Phoenix Palace Hotel Hanoi, you can pay using Visa and JCB.

What are the room types offered by the Phoenix Palace Hotel Hanoi?

Connecting Room, Junior Suite, and Family King Room are among the room types available at the Phoenix Palace Hotel Hanoi.

Is the staff at the Hanoi hotel multilingual?

Yes, the staff of the Hanoi hotel can assist you in English, Chinese, and Vietnamese.

Which facilities are available in the Hanoi hotel?

Top locations of the Hanoi hotel include a restaurant and luggage storage, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.